Unit 3 - Lesson 2
3/1/2024 8:38:54 AM
My phone tends to _____ when I use it for a long time.
- collapse
- overheat
- disappear
- explode
My brother can _____ small electronics like phones and laptops.
- cause
- destroy
- repair
- remain
Please _____ the power supply before fixing the electrical appliance.
- disconnect
- damage
- influence
- challenge
If the product fails within the _____ period, the company will repair or replace it free of charge.
- campaign
- performance
- mistake
- warranty
He hardly ever uses a _____ when he does his maths homework.
- tower
- calculator
- cube
- crayon
If you are not satisfied with the service in this store, ask to speak to the _____.
- customer
- travel agent
- manager
- principal
I organize all my _____ at the end of the month to track my expenses.
- receipts
- certificates
- exams
- reports
- declined
- crashed
- stored
- happened
The incident caused a disruption, but the competition has _____ now.
- finished
- restarted
- restored
- failed
They think I'm an old fuddy-duddy because I don't _____ of tattoos.
- remind
- consist
- approve
- accuse
Complete the sentences using a word from the table.
| so | before | after | because | when |
1. the concert was over, we all went out for a late dinner to talk about our favorite parts of the show.
2. We're going out to eat it's too late to cook dinner.
3. I go to sleep every night, I spend a little time reading a book to help me relax.
4. My phone rang I was in the middle of a very important meeting, I had to ignore it.
Combine the pair of the sentences using the word given so that it has the same meaning to the first.
The prince saw Sleeping Beauty. He kissed her on the forehead.
=> When on the forehead.
Combine the pair of the sentences using the word given so that it has the same meaning to the first.
The library was bombed. Many important historical documents were destroyed. (WHEN)
=> Many was bombed.
Complete the second sentence so that it has a similar meaning to the first sentence, using the word given. Do not change the word given. You must use between two and five words, including the word given.
He was delighted to receive his aunt's letter. (RECEIVED)
=> He was glad when letter.
Complete the second sentence so that it has a similar meaning to the first sentence, using the word given. Do not change the word given. You must use between two and five words, including the word given.
The cat would never go outside in the rain. (WHEN)
=> The cat always refused was raining.
Visitor: "The service at this hotel has been terrible. _____"
Hotel staff: "I apologize for your experience. He'll be here shortly. Please wait for a moment."
- I want to see the manager.
- Why were they so unprofessional?
- The manager here is so impolite.
- I need a refund right now!
Parent: "Good morning. _____ He's in class 4A."
School Secretary: "Certainly, that would be Mrs. Thompson. Let me contact her and set up a meeting for you."
- Can I talk to my child?
- I'd like to speak to my child's teacher.
- I need to give my child his lunch box.
- Who is the head teacher?
Customer: "I need some help with my broken coffee maker. _____"
Employee: "Our staff, Raj, here is the person you need."
- Where is the manager?
- Could I get some?
- Did you solve the problem?
- Who should I speak to?
Customer: "_____"
Employee: "I can help with that. Could you please show me the bill so I can look into it?"
- Who do I talk to about incorrect billing here?
- Can I speak to the store manager, please?
- I'm looking for a new camera. Where can I get help?
- Can I get a bill for these items, please?
Listen to the audio and complete the note. Write ONLY ONE WORD OR ONE NUMBER.
PRODUCT REPLACEMENT - SUPPORT 024
Customer name: Jane
Phone number: 547-6324
Laptop model:
Date of purchase: 2 weeks ago
Problems Reported:
- overheat easily
- sometimes
Time to visit shop: this
Detailed information: sent through
Note: The laptop needs checking first to make sure there's no damage or change.