Các mẫu câu để ngắt lời người nói một cách lịch sự
Trong cuộc họp hay công việc hàng ngày, đôi khi bạn phải xen ngang hay ngắt lời 1 ai đó do họ nói quá dài dòng, lạc đề... Hoặc bạn muốn tham gia câu chuyện, đặt một câu hỏi nhanh, bày tỏ ý kiến... Vậy những mẫu câu nào giúp bạn xen ngang mà không làm cho người nói phật ý?
1. Ngắt lời để truyền đạt một thông tin gì đó
- I’m sorry to interrupt but you’re needed (on the phone / in the office / in the classroom / etc.)
- Sorry for the interruption. It’s Jim / Peter / Mary on the phone.
- Pardon me, but I have John on the phone.
- Excuse me, could I get a signature / an answer / a cup of coffee quickly?
2. Xen ngang để hỏi 1 câu hỏi không liên quan đến vấn đề đang thảo luận
Các câu này thường được dùng khi bạn có 1 vấn đề quan trọng nhưng người bạn cần hỏi lại đang bận với việc của họ.
- I’m sorry to interrupt, but this will only take a minute.
- Sorry for the interruption, but could you (answer a quick question / help me for a moment / give me an opinion on …)?
- I’m so sorry. This will just take a minute.
- I apologize for the interruption, but I have an important question.
3. Ngắt lời để bạn có thể nêu ý kiến của mình
- Could I jump in?
- Could I add something?
- Can I say something?
- May I interject?
- Can I stop you there for a moment?
- Can I just butt in for a second?
- Can I come in here?
- Can I just mention something?
- Can I make a point here?
- Can I just comment on that?
- Do you mind if I come in here?
- Before you move on, I’d like to say something.
- Before you go on, I’d like to say something. If I could just come in here. I think…
4. Ngắt lời để kết thúc cuộc trò chuyện
- I’m terribly sorry to interrupt you but I have to be at work for a meeting shortly and must *get going*. It was wonderful to see you. Have a nice day. (Lưu ý: Trong trường hợp này, "get going" nghĩa là phải rời đi)
- Oh! Sorry to interrupt but I just noticed the time and I need to get to work. I’m very sorry. But it was great chatting with you.
5. Đồng ý sự ngắt lời
- No problem. Go ahead.
- That’s Ok. What do you need / want to ask?
6. Từ chối sự ngắt lời
- Please let me finish.
- Let me complete my thought.
- Let’s come back to that.
- I want to hear more about that afterwards.
- I’m curious about your experience. Let’s return to that in a minute.
- I don’t want to forget to talk about that. Let me just finish what I was saying…
- We’re definitely going to talk about that next.
- Sure thing. I want to talk about that too.
- I want to hear more. But before I lose my train of thought…
- I don’t want to lose my train of thought.
- Sorry, it takes me a little longer to formulate my thoughts.
- I just want to make sure you hear the full story.
- I’m not quite finished yet.
- Would you mind if I finished what I was saying?
- Is it okay if we return to my story/explanation?
7. Đoạn hội thoại ví dụ
Hội thoại 1: (ngắt lời để tham gia cuộc hội thoại)
Brian: If we continue to improve our sales in Europe we should be able to open new branches.
Susan: Could I add something?
Brian: Of course, go ahead.
Susan: Thanks Brian. I think we should open new branches in any case. If we improve sales great, but if we don't we still need to open stores.
Brian: Thank you Susan. As I was saying, if we improve sales we can afford to open new branches.
Hội thoại 2: (ngắt lời để đề cập tới một việc khác)
Helen: ... it's really amazing how beautiful Hawaii is. I mean, you couldn't think of anywhere more beautiful.
Anna: Excuse me, but Tom is on the phone.
Helen: Thanks Anna. This will only take a moment.
Anna: Can I bring you some coffee while she takes the call?
George: No thanks. I'm fine.
Anna: She'll be just a moment.